All Nippon Airways (ANA), Japan’s largest airline has extended its existing multi-year Integrated Material Services (IMS) contract with Satair for its fleet of A320/321 CEO and NEO variants to include cover for its incoming fleet of three double-deck A380s, with the first entering service from May 2019.
The service from Satair commenced in December 2017 and includes planning, sourcing, purchasing, logistics and inventory management covering an extensive amount of part numbers for the A320/321 fleet. The coverage includes all expendables materials needs of ANA’s Airbus A380. A collaborative on-site team consisting of both Airbus/Satair and ANA staff working in one office have created a truly integrated and seamless operation to deliver the service. The additional A380 IMS service is a full-scope expendable materials solution covering all Line and ‘A’ checks and pre-loading for ‘C’ Checks.
Kohei Tsuji, Vice President of Material Management of ANA Maintenance Center stated: “Satair has proven to be a great partner with their Integrated Material Services solution. We are pleased that we are able to take our partnership to the next level by including the A380 fleet into this solution.”
Adding his comments Paul Lochab, Chief Commercial Officer of Satair, said: “We are delighted to extend our IMS service offering with ANA to cover the new A380 fleet and we take this as a vote of confidence in Satair, demonstrating that we have earned ANA’s trust in the IMS service. This is the first example of an IMS customer expanding its fleet coverage, and ANA will benefit strongly from scale benefits and also Satair’s existing IMS knowledge in supporting the A380.”
Stéphane Ginoux, President of Airbus Japan said, “ANA is a long-standing and valuable customer for Airbus in Japan since they started operation of A320 in 1991. We are very pleased to see theiroperation of our A380 as the first Japanese carrier. We are ready to provide the best and comprehensive after-service solutions to ANA, together with Satair.”
IMS was introduced by Satair as a strategic initiative to respond to customers’ growing requirements for a fully flexible and integrated expendable supply solution in a collaborative approach and service for all aircraft types. With IMS, Satair is directly involved in supporting the aircraft availability, which goes well beyond a traditional customer-supplier relationship.
Following the “Inspiration of Japan” high quality of service, ANA has been awarded the respected 5-Star rating every year since 2013 from SKYTRAX. ANA is the only Japanese airline to win this prestigious designation six years in a row. Additionally, ANA has been recognized by Air Transport World as “Airline of the Year” three times in the past 10 years - 2007, 2013 and 2018, becoming one of the few airlines winning this prestigious award for multiple times.
ANA was founded in 1952 with two helicopters and has become the largest airline in Japan, as well as one of the most significant airlines in Asia, operating 80 international routes and 118 domestic routes. ANA offers a unique dual hub model which enables passengers to travel to Tokyo and connect through the two airports in the metropolitan Tokyo, NARITA and HANEDA, to various destinations throughout Japan, and also offers same day connections between various North American, Asian and Chinese cities.
ANA has been a member of Star Alliance since 1999 and has joint venture partnerships with United Airlines, Lufthansa German Airlines, Swiss International Airlines and Austrian Airlines.
Besides the full service and award winner carrier ANA, the ANA Group has two LCCs as consolidated subsidiaries, Vanilla Air Inc. and Peach Aviation Limited. The ANA Group carried 53.8 million passengers in FY2017, has approximately 39,000 employees and a fleet of 260 aircraft. ANA is a proud launch customer and the biggest operator of the Boeing 787 Dreamliner.
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Satair is a global company and world leader in the commercial aerospace aftermarket. The company supports the complete life cycle of the aircraft with a full and integrated portfolio of flexible, value adding material management products, services and tailored support modules across all platforms. As a key part of Airbus customer services, Satair has exclusive or primary distribution arrangements for aerospace component manufacturers, and supplies parts to multi-fleet customer airlines and MRO companies. It also fulfils the material service support obligation for the in-service fleet of more than 7,000 Airbus aircraft.