Satair makes strategic investment to boost UK operations

Press Releases   •   May 22, 2018 12:34 CEST

New facility for aircraft battery overhauls and sales operation with expansion planned

Containing and solving the problem - sharklet spares now fit into A320 cargo holes

News   •   Apr 19, 2018 13:39 CEST

Satair and VAS Aero Services further expand their strategic services cooperation to include market-critical airframe and engine products

Press Releases   •   Apr 11, 2018 05:22 CEST

VAS Aero Services, a global leader in aviation logistics and aftermarket services, and Satair, an Airbus wholly-owned subsidiary, announced that they are expanding their strategic services agreement covering servicing, certification, warehousing and distribution of OEM excess parts inventory, with the addition of market-critical engine product types.

All Nippon Airways of Japan signs for Integrated Material Services (IMS) solution from Satair and becomes the fifth Asia-Pasific carrier to select IMS

Press Releases   •   Feb 09, 2018 10:05 CET

All Nippon Airways (ANA) of Japan has signed a multi-year IMS contract with Satair – an Airbus services company – for a long-term, fully integrated end-to-end supply chain package covering expendable material for the airline’s continuously growing 18-strong A320 family fleet, comprising A320CEO and NEO and A321CEO and NEO.

Satair and UTC Aerospace Systems sign long-term distribution deal for A300, A310 flight controls

Press Releases   •   Feb 07, 2018 18:00 CET

Satair and UTC Aerospace Systems have signed a long-term distribution contract for primary and secondary flight controls for the Airbus A300, A300-600 and A310. The 10-year contract covers worldwide distribution of spares and line-replaceable units (LRUs).

Satair Group turns into Satair and combines the best of both worlds with a corporate revamp - right on time for its 60th anniversary

Press Releases   •   Feb 06, 2018 11:00 CET

As a key part of the Airbus services business, the new Satair visuals reflect the close integration of the business through fully leveraging Airbus customer services capabilities. Satair continues to be an agile stand-alone company offering OEMs and customers everything from parts management to parts premium services as well as supply chain solutions for all types of aircraft.

SatairDirect today, SatairSpares tomorrow

News   •   Jan 26, 2018 15:56 CET

A new portal coming up Satair Group strives for making our customer interfaces easier with a clearer, simpler, better and more harmonized approach between our two channels. Therefore - and as a first step - we are launching a new portal, SatairSpares, which replaces the current Satair Direct portal.

China stays ahead with Satair

News   •   May 24, 2018 13:46 CEST

Satair is well underway on a range of initiatives to further strengthen customer service levels at its worldwide regional centres.

Whilst all of these initiatives have a clear business benefit, they also are a direct response to feedback resulting from Satair’s wide-ranging and on-going Customer Satisfaction Improvement Programme (CSIP).

Among the new measures being introduced are enhanced performance targets to boost regional material availability and off-shelf performance. A major benefit will be a ramp-up of specific stock levels – notably for Airbus Proprietary and Standard Parts from the Chinese Hua-Ou Support Centre - a joint venture between China Aviation Supplies Holding and Airbus. This will improve delivery lead-time and reduce costs for Airbus customers in the country.

The same spare parts ramp-up is underway at the Asia-Pacific regional centre in Singapore triggering extensions to both the Singapore and Chinese warehouses.

Furthermore, Satair continues to enhance the aftermarket spares availability for North and South American customers.

In 2017, Satair began distributing Airbus proprietary spares from the new Satair facility in Miami, positioning part numbers there to better serve the company’s South American customers.Additionally, there is a significant increase in the Standard Hardware inventory with the goal of more than doubling our current inventory levels in Miami and in the Ashburn Virginia facility.

To meet customer demand for increased operational support in other regional centres the Hamburg warehouse is being fully re-designed, the Ashburn Virginia facility in the USA is also being optimized, and a new warehouse facility close to London Heathrow Airport will be opened shortly. This new facility will lead to new repair capabilities, reduced delivery times and quicker/cheaper AOG service, together with enhanced and increased product ranges.

Satair is also well advanced with plans for locating OEM partner stock items at the Dubai facility, which will enable the company to meet demand in the region from multi-fleet operators.

In the USA there is equally a strengthening and growth in OEM Partner relationships to provide a larger service scope for customers. The range of parts on offer is constantly expanding which increasingly benefits the operational set up of the operators and MROs. Canada, North America as well as Latin America furthermore enjoy the benefit of more product expertise in the region, supporting the customers’ product related inquiries as well as servicing the OEM partners locally with information on market opportunities. This way Satair truly act as the front runner of integration between supply and demand.

Last but not least, in January, the Support Management function allocated in the Satair Hamburg office was established in China and Dubai to further enhance customer proximity and intimacy. This regional expansion continues and we will see Singapore and the Americas having their extra regional support workforce in the second quarter of 2018. It will allow speeding up the handling of complex customer issues for further improvement of customer satisfaction.

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Selling safety - why quality matters

News   •   May 02, 2018 13:43 CEST

Regional strengthening meets customer needs

News   •   May 02, 2018 10:55 CEST

Upcoming events 1 event

16 Jul all day

Farnborough Airshow

Jul 16 - Jul 22
Show Centre, ETPS Rd, Farnborough, GU14 6FD, UK

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About Satair

We live for aviation and are here to keep aircraft flying by providing customer oriented spares support, services and solutions so that you can focus on your core business.

Satair is a truly global company and world leader in the commercial aerospace aftermarket, committed to delivering excellence in everything they do and ensuring that both ends of the aerospace industry are continuously connected.

Satair provides genuine OEM parts distribution and offers an exhaustive and innovative multi-fleet service portfolio to OEMs and customers. In addition, the company provides genuine Airbus Material Support and is the sole Airbus authorised distributor for a wide range of Proprietary Products and Services accessible through the trading partner Airbus SAS.

Satair is a stand-alone company and 100% Airbus subsidiary with more than 1.300 employees and 10 locations worldwide.

Satair. Excellence Connected, www.satair.com

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